Make your message usefulWhat can you contact ExplainItSimply about?
The contact form is for genuine questions about the website, topic suggestions, correction requests and feedback that can make an explanation clearer. A useful message gives enough detail for us to understand what page or feature you mean without asking you to start again.
Suggest something to explain
Tell us the question in the same words you would ask another person. If the topic came from school, work, a news story or something you saw in everyday life, include that context. It helps us understand what part is confusing instead of only seeing a broad subject name.
Report a correction
Include the page title and the exact statement you think needs attention. If you have an authoritative source, include it. Corrections are reviewed against the meaning of the whole paragraph so a change does not accidentally create a new misunderstanding somewhere else.
Member or account help
Describe what you were trying to do, which screen you were on and what happened instead. Do not send your password, one-time code, payment-card details or other secrets. A support message should contain enough technical context to reproduce the problem without containing information that should stay private.
Feedback on clarity
If an explanation is technically correct but still difficult to understand, that matters. Tell us which sentence lost you and what you expected to understand by that point. ExplainItSimply is built around clarity, so reader confusion is useful evidence for the next edit.
Before you sendWhat not to include
Please do not send passwords, authentication codes, full bank-card numbers, confidential employer data, private medical records or other information that is not needed to understand your question. If a technical problem involves an account, describe the behaviour and the screen instead of copying sensitive credentials into the message.
ExplainItSimply is an educational website. Messages asking for urgent medical, legal, financial or emergency decisions should be directed to the appropriate qualified service or authority instead of waiting for a website response.
Resources
External resources
Read the official guidance on personal information and the services mentioned on this page.